Vision

Augusta Water will be a respected leader in the water, wastewater and solid waste industry, with a highly competent and motivated staff, committed to environmental stewardship and outstanding customer service.

Mission

Augusta Water protects the public health and the environment by providing high quality water and wastewater service and solid waste disposal, working together with Augusta County to achieve development objectives in a fiscally responsible manner.

Values

Respect for All

Our foundation is built on respect and trust. Respect goes beyond one-time interactions; it is shown by listening to the viewpoints of others and treating each other as we want to be treated. Trust is earned through accountability of our actions; taking a proactive approach to ensure the safety of our employees and those around us is always priority.

Customer Focused

Everything we do is for our customers and the community. We strive to provide the most professional level of service by doing what is right, fair, and ethical. We are committed to providing a sustainable and affordable product.

Environmental Commitment

Water is a finite resource. We show our commitment to environmental protection by holding ourselves to the highest standard of compliance and resource management. We manage our resources to be sustainable today to ensure they are available for tomorrow.

Embrace Innovation

We encourage continuous improvement. Whether it's integrating technology or enhancing processes, we provide a cooperative atmosphere for discussion and improvement. Innovation allows us to offer more sustainable and cost-effective services.