The fluoridation of public drinking water has been a recent topic of discussion in the news following a ruling by the U.S. District Court for the Northern District of California. Augusta Water continues to follow all guidance and recommendations from the U.S. Environmental Protection Agency (EPA) and the Virginia Department of Health (VDH) for fluoridation and remains in compliance with applicable limits. Augusta Water will continue to follow the discussion closely and make any necessary changes to remain in compliance with EPA and VDH standards.
Customers can view the most recent water quality report, including information about fluoridation, for their area at augustawater.com/waterquality. If you have additional questions, please contact our office during regular business hours at 540-245-5670 or by email at customerservice@augustawater.com.
To start new service, or transfer existing service, please contact our Customer Service Department.
Account Holder Information Needed:
- Name(s) on account
- Physical address of the service location
- Billing address (if different)
- Social security number (or driver's license number)
- Employer Contact Information (if applicable)
- Customer Phone Number (Home, Mobile, Work)
- Pay fees according to Fee and Rate Schedules
- Signature(s)
Attention Renters: An Owner Authorization Form is required prior to service being transferred into your name. The form is available here (Adobe PDF) and here (Microsoft Word).
A summary of important policies and conditions is listed on our Policy Information Sheet.