To start new service, or transfer existing service, please contact our Customer Service Department.
Account Holder Information Needed:
- Name(s) on account
- Physical address of the service location
- Billing address (if different)
- Social security number (or driver's license number)
- Employer Contact Information (if applicable)
- Customer Phone Number (Home, Mobile, Work)
- Pay fees according to Fee and Rate Schedules
- Signature(s)
Attention Renters: An Owner Authorization Form is required prior to service being transferred into your name. The form is available here (Adobe PDF) and here (Microsoft Word).
A summary of important policies and conditions is listed on our Policy Information Sheet.
- Pay Bill Online
- EyeOnWater
- How Do I Start/Transfer Service?
- How Do I Stop Service?
- Payment Options
- Fee Schedule
- Rate Schedule
- Current Projects
- Greenville Village Special Sewer Rate Information
- Backflow Prevention
- Water Quality Reports
- Learn about PFAS
- Bulk Water Sales
- Freedom of Information Act
- Scam Information