 Hours of Operation |
|
| Monday through Friday, excluding holidays | |
| Administration and Engineering | 8:00 AM until 5:00 PM ET |
| Customer Service | 8:00 AM until 4:00 PM ET |
| We are Located At |
Our Mailing & Shipping Address Is |
|
Augusta Water
18 Government Center Lane
Verona, VA 24482-2639
|
Augusta Water
PO Box 859
18 Government Center Lane Verona, VA 24482-0859
|
Phone|
Customer Service & Billing
|
(540) 245 - 5681 | |
| (24 Hour Emergency Service, Service Interruption) | ||
| Administration | (540) 245 - 5670 | |
| Backflow Prevention | (540) 245 - 5228 | |
| Customer Service Fax Number | (540) 245 - 5603 | |
| Engineering | (540) 245 - 5366 | |
| Main Fax Number | (540) 245 - 5684 | |
Email
For utility billing questions, to transfer service, to report a non-emergency issue, or for other account related questions please email customerservice@augustawater.com.
For non billing questions, such as current job postings, questions about service availability, or general questions please email questions@augustawater.com.
To request information under the Freedom of Information Act (FOIA) please visit our FOIA page.
Driving Directions|
From Harrisonburg and all points North on Interstate 81, take exit 227. At the end of the exit ramp, bear right onto Laurel Hill Road (VA Route 612). At the 2nd traffic light, turn left onto Lee Highway (US Route 11). At the next traffic light, turn left onto Dick Huff Lane, turn right onto Government Center Lane, and follow signs. From Staunton, Waynesboro and all points South on Interstate 81, take exit 225 (Woodrow Wilson Parkway). Turn left onto Woodrow Wilson Parkway (VA Route 262) at the bottom of the exit ramp. At the first traffic light, turn right on Lee Highway (US Route 11). At the second light on Lee Highway, turn right onto Dick Huff Lane, turn right onto Government Center Lane, and follow signs. |